Privacy Policy

Introduction

Pevu Technologies LTD ("we," "our," or "us") operates the RplyBot chatbot service ("Service") accessible through WhatsApp. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

Information You Provide

• Messages you send to RplyBot through WhatsApp
• Phone number associated with your WhatsApp account
• Profile information you choose to share (name, profile picture)
• Any other information you voluntarily provide during interactions

Automatically Collected Information

• Message timestamps and delivery status
• Usage patterns and interaction frequency
• Technical information necessary for service delivery
• Error logs and performance metrics

How We Use Your Information

We use the collected information to:

• Provide and maintain the RplyBot service
• Respond to your messages and queries
• Improve our chatbot's functionality and user experience
• Monitor and analyze usage patterns
• Ensure service security and prevent abuse
• Comply with legal obligations
• Send important service-related notifications

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our Service, including WhatsApp Business API, cloud hosting providers, and analytics services.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Message data may be retained for up to 30 days for service improvement purposes, after which it is automatically deleted unless required for legal compliance.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

WhatsApp Integration

RplyBot operates through WhatsApp's platform using the WhatsApp Business API. Your interactions with RplyBot are also subject to WhatsApp's Privacy Policy and Terms of Service. We recommend reviewing WhatsApp's privacy practices attheir privacy policy page.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: